Tech giants offer empty apologies because users can’t quit – TechCrunch

Tech giants offer empty apologies because users can’t quit – TechCrunch

A true apology consists of a sincere acknowledgement of wrong-doing, a show of empathic remorse for why you wronged and the harm it caused, and a promise of restitution by improving ones actions to make things right. Without the follow-through, saying sorry isn’t an apology, it’s a hollow ploy for forgiveness. That’s the kind of “sorry” we’re getting from tech giants — an attempt to quell bad PR and placate the afflicted, often without the systemic change necessary to prevent

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It’s time for Facebook and Twitter to coordinate efforts on hate speech

It’s time for Facebook and Twitter to coordinate efforts on hate speech

Since the election of Donald Trump in 2016, there has been burgeoning awareness of the hate speech on social media platforms like Facebook and Twitter. While activists have pressured these companies to improve their content moderation, few groups (outside of the German government) have outright sued the platforms for their actions. That’s because of a legal distinction between media publications and media platforms that has made solving hate speech online a vexing problem. Take, for instance, an op-ed published in

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